Scheduling policy
Consulting time can only be scheduled once payment has been received.

Rescheduling Policy
Remote Consulting - No penalty with greater than 24 hours notice. Less than 24 hours notice will result in a deduction of 30 minutes from remaining consulting time.

On-Site Consulting - Expenses incurred must be paid 100%. No penalty with greater than a 20-day notice. There will be a 50% consulting fee with a 10-19 day notice and 75% fee otherwise.

Expiration Policy
Consulting time expires 90 days after purchase. Consulting included with a new purchase of ServiceCEO expires 180 days after purchase.