Industries that love ServiceCEO

Snow Removal Software

Move your Snow Removal service business forward with ServiceCEO's powerful business management features including running multiple day view calendars, convenient and easy job editing, real time customer relationship management, dispatch board management for easy field technicians monitoring and communications, service contract reviews and much more.

Air Duct Cleaning Software

Manage your Air Duct Cleaning Service Business with ServiceCEO's complete set of features including project management tools, scheduling assistant, monthly view calendar, convenient QuickBooks integration, bank deposit management, work order and route sheet management, complete billing history access, customer web access and much more.

Septic Tank Cleaning Software

Move your Septic Tank Cleaning service business forward with ServiceCEO's powerful business management features including running multiple day view calendars, convenient and easy job editing, real time customer relationship management, dispatch board management for easy field technicians monitoring and communications, service contract reviews and much more.

Chimney Sweeps Software

Take your Chimney Sweeps Service Business to the next level with ServiceCEO's comprehensive set of service business management tools. Update job sub-status and employee time stamping, Optimize your customer relationship feedback loop, instantly check the status of any project for details like work orders, customer feedback, equipment ordering and much more.

Window Cleaning Software

ServiceCEO will improve your Window Cleaning Service Business management processes with features like customer satisfaction tracking, invoicing management, audit trails, QuickBooks integration, real time customer relationship management, customer web access, complete employee management module for incentive programs, raises and career advancement opportunities and much more.

Plumbing Software

Take your Plumbing Service Business to the next level with ServiceCEO's comprehensive set of service business management tools. Update job sub-status and employee time stamping, Optimize your customer relationship feedback loop, instantly check the status of any project for details like work orders, customer feedback, equipment ordering and much more.

Basement Waterproofing Software

Manage your Basement Waterproofing Service Business with ServiceCEO's complete set of features including project management tools, scheduling assistant, monthly view calendar, convenient QuickBooks integration, bank deposit management, work order and route sheet management, complete billing history access, customer web access and much more.

Window & Door Installer Software

Move your Window & Door Installer Service Business customer service model to more automation to allow you to better analyze important business data and improve your overall work and information flow throughout your service business organization. Putting your customers to work for you through 24/7 account access reflects a growth in current technology and business management trends. Access inventory status and parts availability, convenient inventory management grid for quick visual access to your entire inventory and much more.

Appliance Repair Software

Run a more efficient Appliance Repair service business with ServiceCEO's complete range of business management software tools including complete employee access and mobile web management, dispatch board, inventory management, vendor relationship management, purchase order control, equipment tracking, employee payroll management and much more.

Tree Service Software

Completely manage your Tree Service Business with ServiceCEO's feature rich business software including accounts receivable management, customer satisfaction tracking, complete billing history tracking, instant job creation from estimates, real time on-site estimates and customer relationship management tools and much more.

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Products > System Requirements > Software Requirements

Web and Mobile Device Requirements

ServiceCEO offers numerous add on features that are available via the Web and Mobile devices. To take advantage of those features you may need to purchase additional software and hardware. Below is a description of those features.

Remote Access

To configure remote access to your ServiceCEO system, you will need the following things:

An Operating System that can run IIS (Internet Information Server) 5.0 or greater. IIS is Microsoft's business-class Web server. You can manage IIS through the Internet Services Manager, a graphical console. Generally, operating systems that run IIS are labeled "Pro" or are operating systems designed for a server.
Your Internet Service Provider (ISP) will need to allow inbound connections; advanced setup of your internet connection may be required. In addition, your ISP may have restrictions (i.e., blocking of port 80 and/or 1433). If so, you should change the port number that your web server uses to respond to client requests from 80 and/or 1433 to another, non-blocked number.

For more details, please read the Network Configuration Overview topic of the ServiceCEO Help System.

Use the following wireless devices to access ServiceCEO from the field.

	Mobile Telephone with Openwave^® WAP browser
	BlackBerry^® wireless handhelds and pagers
	Mobile phones with SmartPhone technology
	Internet Explorer 5.0+, Netscape Navigator 3.0+, and more
	For a complete listing of compatible devices, please visit products_access.

Note: You may be able to use other wireless devices, as long as they can connect to the Internet. However, each product may behave differently, or not work at all, depending on its exact make, model, installed software, and network connection.
To test your particular device to see if it is compatible with ServiceCEO's Mobile Tech Web Access, point your browser to http://www.insightdirect.com/mobile-device-test/. In addition, you can contact your account representative for details about testing your specific wireless device.

To enable customer and/or mobile tech access to ServiceCEO, you must have a web server - a publicly accessible Machine to which your remote users will connect. The web server will need a static IP address or a domain name to identify it on the Internet. If you do not have a static IP address, you can use a dynamic DNS provider (like www.tzo.com) to identify your Machine on the Internet using a domain name (i.e., www.yahoo.com). In addition, you must be running IIS (Internet Information Server) 5.0 or greater.

Before you begin, you should check to see if your ISP blocks port 80 access on your Internet connection. If so, you should change the port number that your web server uses to respond to client requests from 80 to another, non-blocked number.

Note that while you can use Windows XP Professional as your web server, it runs Internet Information Server (IIS) 5.1, which, by default, only supports 10 connections. For many companies, these are not enough connections to support everyone who needs to access ServiceCEO. While you can, if you wish, increase IIS' connections limit to 40, if you want to support more then 40 concurrent users, you will need to use either Windows Server 2000 or Windows Server 2003.

For more on configuring customer web access, please read the Customer Web Access sections of the ServiceCEO Help System. Start with the Customer Web Access Table of Contents and walk through the topics in order from there.

For more on configuring web access for technicians using a mobile device, please read MobileTech sections of the ServiceCEO Help System. Start with the MobileTech Table of Contents and walk through the topics in order from there.

ServiceCEO is a registered trademark of Insight Direct, Inc. in the U.S. and/or other countries. Other parties' marks are the property of their respective owners and should be treated as such.

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