ServiceCEO Mobile

One of the biggest challenges faced by service companies today is the coordination between the back office, internal management systems and technicians out in the field. This coordination is critical to your success, as any miscues can result in an unproductive workforce and upset customers - directly impacting your bottom line.

Thanks to the availability of incredible technology in the form of Smart phones, PDAs and Netbooks, field service companies can overcome this hurdle. These mobile devices, combined with the right software, can give your field technicians instant access to the real-time information they need to perform their jobs at the highest level, in a timely and professional manner.

When your technicians are out in the field and use ServiceCEO Office Edition Mobile to instantly access the back office, key tasks such as communication, job management, dispatching and routing take place in real-time. With ServiceCEO Office Edition Mobile you can reduce non-productive hours for your field staff, increase billable hours and deliver superior customer service.

Features
ServiceCEO Mobile
View All Jobs For Day
Yes
Yes
Track Employee Job Time
Yes
Yes
Manage Teams Of Workers
Yes
Yes
Field Access To Job Information
Yes
Yes
Map jobs via Google maps
Yes
No
Update Job Status/Stage
Yes
Yes
Update Job Charges
Yes
Yes
Receive Payments
Yes
Yes
Update Job Notes
Yes
No
Capture Invoice Notes
Yes
Yes
Equipment Tracking History
Yes
Yes
Access Service Contract Details
Yes
Yes
Create Follow Up Job
Yes
Yes
Create New Job
Yes
Yes
Customer Signature Capture
Yes
No
Capture Job Photos
Yes
No
Photos FTP upload to customer server
Yes
No
Update Job Custom Fields
Yes
Yes
Billing party details
Yes
No
Assign Tasks to User Group
Yes
No
Display/edit task details
Yes
No
GPS
Yes
No
Customer Signed Job Sheet Emailing
Yes
No
Custom Work Order templates
Yes
No
Works Without Cell / Wireless Coverage
Yes
No
Devices Supported
 
 
BlackBerry
No
Yes
Iphone
Yes
Yes
iPad
Yes
Yes
Android
Yes
Yes
Browser Enabled Phones
No
Yes
PDA's
Yes
Yes
Computer / Laptop / Netbook Browser
No
Yes
Requires Windows Mobile OS
 
 
Requires Windows Mobile OS
No
No
Manage Time Cards
Yes
 
Enable Custom Forms
Yes
 
Create and View Estimates
Yes
 
Create New Equipment Items
Yes
 
View Customer Custom Fields
Yes
 
Job and Team Geo-Tracking
Yes
 
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