The configurations described below are for the server hosting the ServiceCEO database. The Number of Users column indicates how many Client computers will be connecting to the server. (A Client is a computer running ServiceCEO that is connected, via a network, to the database located on the server.)

Number of Users Server Software RAM Operating System Backup CPU Configuration
1 SQL Server 2005 Express (1 GB RAM limit, 1 CPU limit). Free with ServiceCEO. 1 GB Windows XP Pro or Vista Internal removable hard drive and backup software 2.6+ Ghz Pentium D or Xenon chipset
2-3 SQL Server 2005 Express (1 GB RAM limit, 1 CPU limit). Free with ServiceCEO. 1 GB Windows XP Pro, Vista or Windows 2003 Server 32 bit edition Internal removable hard drive and backup software 1 Dual Core 2.6+ Ghz Pentium D or Xenon chipset
3-5 SQL Server 2005 Express (1 GB RAM limit, 1 CPU limit). Free with ServiceCEO. 1 GB Windows 2003 Server 32 Bit edition Internal removable hard drive and backup software 1 Dual Core 2.6+ Ghz Pentium D or Xenon chipset
6-10 SQL Server 2005 Workgroup Edition 32 Bit (Est. Cost: $750 plus CALs). 2 GB Windows 2003 Server 32 Bit edition Internal removable hard drive and backup software 1 Dual Core 2.6+ Ghz Pentium D or Xenon chipset
10-20 SQL Server 2005 Standard Edition 64 Bit (Est. Cost: $1500 plus CALs). 4 GB Windows 2003 Server 64 Bit edition Tape drive and backup software 1 Dual Core 2.6+ Ghz Pentium D or Xenon chipset
20-30 SQL Server 2005 Standard Edition 64 Bit (Est. Cost: $1500 plus CALs). 4 GB Windows 2003 Server 64 Bit edition Tape drive and backup software 2 Dual Core 2.6+ Ghz Pentium D or Xenon chipset
30+ SQL Server 2005 Standard Edition 64 Bit (Est. Cost: $1500 plus CALs). 4 GB Windows 2003 Server 64 Bit edition Tape drive and backup software 2 Dual Core 2.6+ Ghz Pentium D or Xenon chipset
Number of Users Hard Drive Configuration Example Hardware
1 1 80 GB hard drive Dimension or Optiplex Desktop
2-3 2 80 GB SATA drives in a RAID 1 mirror PowerEdge 840
3-5 2 80 GB SATA drives in a RAID 1 mirror PowerEdge 840
6-10 3 80 GB 10K+ RPM SAS drives in a RAID 5 with seperate partitions for OS, Data and Log files PowerEdge 840
10-20 3 80 GB 10K+ RPM SAS drives in a RAID 5 with seperate partitions for OS, Data and Log files PowerEdge 1900
20-30 2 SAS RAID controllers. Internal array with 2 80 GB SAS drives in a RAID 1 mirror. OS and DB software installed on internal RAID 1, with seperate partitions for OS and apps. External array set up in 3 40 GB 10K+ RPM SAS Drives in a RAID 5 (for DB data files) and 2 40 DB 10K+ RPM SAS Drives in a RAID 1 mirror. DB Log files and TempDB files set up on external RAID 1 mirror. PowerEdge 1900 or 1950 and PowerVault MD1000 External Array
30+ 2 SAS RAID controllers. Internal array with 2 80 GB SAS drives in a RAID 1 mirror. OS and DB software installed on internal RAID 1, with seperate partitions for OS and apps. External array set up in 3 40 GB 10K+ RPM SAS Drives in a RAID 5 (for DB data files) and 4 40 DB 10K+ RPM SAS Drives in 2 RAID 1 mirrors. DB Log files and TempDB files set up on seperate external RAID 1 mirrors. PowerEdge 1900 or 1950 and PowerVault MD1000 External Array