Service Management Software
ServiceCEO®: The Field Service Management Standard
Your business depends on coordinating your customers' requests for service. ServiceCEO is leading the way with an easy-to-use, comprehensive solution for the field service industry. ServiceCEO is built with the service business in mind. Because ServiceCEO is easy to learn and use, companies can focus on servicing their customers' needs instead of worrying about getting organized. Chosen by more than 5,000 companies in 28 countries, Marathon Data Systems's Service Management Software is helping field service companies organize their operations, improve customer satisfaction and enhance staff performance.
Managing Your Business With ServiceCEO
ServiceCEO enables you to manage your workflow, from marketing to the initial customer call all the way to invoicing and receivables. All customer records, schedules, dispatch needs as well as personnel information, including a complete history of events, are managed within ServiceCEO.
Easy to Use and Customizable for Your Business
ServiceCEO is designed for small and medium-sized field service businesses that need to get up and running fast. ServiceCEO is an affordable solution that is easy to configure to the way you run your business. The administration tools give you the options to change the way features operate so you'll get a customizable solution without the cost of custom software. The result: a complete management solution that works the way you do.
Secure and Scalable
Designed to manage 1 employee or 1,000, ServiceCEO Office Edition runs with the same simplicity managing a single location as it does managing multiple branches. And, since we have invested millions of dollars in development, you can rest assured we are using secure and robust technology with every ServiceCEO we sell.
Features That Give You the Power to Manage Your Business
With ServiceCEO Office Edition you can use as many or as few features as you desire. ServiceCEO has all the sophistication you'll need, when you need it. ServiceCEO is completely flexible: if you need a feature, turn it on, if you don't, you won't even see it. A simple concept that keeps things simple.
Top-Notch Training and Support
Implementing a new management system can fail without the proper training and support. ServiceCEO Office Edition is so easy to use and provides such identifiable benefits that we have a 98% implementation success rate. Most of our users get up and running in just a few hours with our pre-configured starter databases. We take pride in having one of the most helpful technical support departments in the software industry. ServiceCEO is backed by a responsive and dedicated support team. Clear and friendly advice is the hallmark of our client-focused Technical Support department.