December 27, 2010

ServiceCEO Releases ServiceBridge the Mobile Application for the iPhone and iPad


BOSTON - ServiceCEO, a leading provider of field service management software, today announced ServiceBridge™ -- the mobile application for the iPhone® and iPad® Developed through a partnership with DevBridge, Inc., this latest addition to the ServiceCEO product line provides a wireless, easy-to-use solution that keeps the thousands of field service workers using ServiceCEO connected to the main office, helping increase productivity, streamline processes, lower costs, and increase billable hours.

"Because the folks in the field are the lifeblood of a service business, maximizing mobile worker productivity means more revenue and profit for our customers," said Christopher Chapman, Chief Operating Officer at ServiceCEO. "With ServiceBridge for the iPhone, field technicians can reduce paper work, reduce travel time, streamline job management, improve the customer experience, and accomplish all this with a device that is easy-to-use and requires very limited training time. With its low monthly cost it is an investment that pays for itself in a matter of days."

Using ServiceBridge for the iPhone, field workers can manage all of their work orders for the day including:

  • Time stamp in/out of jobs
  • Get access to detailed job information
  • Update job status and charges
  • Receive payments
  • Take before and after pictures of job
  • Collect customers signature
  • Get GPS directions
  • Display and edit non-job tasks

"We worked with ServiceCEO to make sure we built an iPhone app that utilized the best of ServiceCEO and the iPhone. The result is something that provides a new level of connectivity, minimizes expensive, time consuming paper-based processes, and field service workers will enjoy using because it is elegant and easy on the iPhone," said Martin Stasaitis, President, from DevBridge.

"We began using ServiceBridge for the iPhone as soon as we heard it was available," said Darius Nakvosas, owner of Fitness Express. "We immediately realized this was going to transform our business. Right after implementation we received a lot of very positive feedback from our field workers.. The folks in our office have eliminated a lot of overhead and administration, and we're giving our customers even better service."

ServiceCEO ServiceBridge for the iPhone is available now. For more information, including online videos, demonstrations, expanded feature lists, and pricing visit: http://www.servicebridge.com. It is also available through the iPhone App Store.

About ServiceCEO

ServiceCEO makes it easier for field service companies to get customers, schedule jobs, dispatch work crews and bill customers. The company was founded in 1997 and is located in Boston, Massachusetts. Over 6000 service companies in 28 countries use ServiceCEO. For more information, please visit www.serviceceo.com and www.insightdirect.com. Join us on Twitter, Facebook, YouTube and LinkedIn

About DevBridge

DevBridge is a software development company that specializes in website and iPhone application design, development and e-commerce solutions. The company was founded in 2005 and is located in Chicago, Illinois. For more information, please visit www.devbridge.com and www.servicebridge.com.

Contact

Christopher Chapman
ServiceCEO, Inc.
1 (617) 557-0066
cchapman@serviceceo.com

Martin Stasaitis
ServiceBridge LLC
1(312) 242-1642
martin@devbridge.com