Boston, MA - November 18, 2009 - Insight Direct, the leading provider of software for companies that need a better way to manage service delivery, today announced ServiceCEO Mobile powered by Motivity - a new wireless solution that keeps your field workforce connected to the main office and helps you increase productivity, streamline processes, lower costs, and increase billable hours.

Using ServiceCEO Mobile powered by Motivity, field workers can electronically send, receive and capture the information needed for job management and administration on any Windows Mobile device while on the customer site, whether they are within cell coverage or not. All updates are instantly synced with ServiceCEO so that back office teams can dispatch new jobs, track employee locations, create job sheets, process time cards, and verify job completion in real-time. This new level of connectivity minimizes expensive, time consuming paper-based processes such as map-book creation, schedule maintenance, and time-tracking, meaning field technicians and office personnel can focus more time on billable services, bidding new jobs, and processing payments.

"We began using ServiceCEO from Insight Direct six years ago to integrate our dispatch program with back-office systems," said Kevin Ridge, owner of Ridge Electric, a commercial food service equipment service company in central California. "The efficiencies and cost savings from the original project were measurable, so we were eager to beta ServiceCEO Mobile as soon as possible. Many of our customers are in the restaurant business, so when something goes down, it often means they're losing money. With ServiceCEO Mobile we can re-route and dispatch jobs in real-time, eliminating a lot of overhead and administration, and giving our customers even better service."

"Mobile workers are the lifeblood of a field service business. Maximizing mobile worker productivity means more revenue and profit for our customers," said Jim Triandiflou, President and Chief Executive Officer at Insight Direct. "With ServiceCEO Mobile, field technicians can reduce paper work, reduce travel time, streamline job management, and improve the customer experience. It's an investment that pays for itself in a matter of weeks."

ServiceCEO Mobile can be used on a wide variety of Windows based Smart-phones and Personal Digital Assistants (PDAs) to suit the needs of the mobile workforce. ServiceCEO Mobile powered by Motivity's key features include:

• Rapid, Automatic Job Dispatch: Automatically send technicians new and recurring job information from the ServiceCEO back office system

• Service Call Monitoring: Track job progression from arrival through to completion to ensure proper billing and minimize down-time

• Easy To Use Mobile Software: Provide technicians simple screens that utilize point and tap operation as well as drop down lists that minimize typing and maximize on-site productivity

• Product and Service Database: Make your full product and service list available for quick reference to field technicians to simplify the capture of job tasks

• Payments: Easily record payments collected on-site

• Time Cards: Allow technicians to log and review travel, job and non-job time cards, and submit for approval all from their PDA

• Signature Capture: Enable both the customer and field staff to sign on the PDA screen when job is complete

• Electronic Job Sheets: Automatically create a PDF job sheet complete with embedded signatures and photographs

• Automated email: Support real-time customer communication with automated emailing of job sheets with customer signature as receipts as soon as the job is completed from a PDA

•Create Follow On Tasks/Jobs: Make it easy for field staff to log additional work required using their PDA and automatically create a new job within ServiceCEO

• No Signal - No Problem: Continue using the mobile software without a permanent mobile phone signal

ServiceCEO Mobile powered by Motivity is available now. For more information, including online videos, demonstrations, expanded feature lists, and pricing visit: http://www.insightdirect.com/products-access/.

About Insight Direct

Insight Direct is a leading provider of field service software. Our ServiceCEO solution helps you manage all aspects of your business - including scheduling, dispatching, accounting and inventory management - so you can sell more jobs, work more efficiently, get paid faster, and analyze your business in new ways. We've been in business for more than a decade, have more than 6,000 customers, and continually reinvest in our software to keep your business running smoothly. Our experience, combined with the unparalleled support offerings found in our Interactive Member Center, help you get started quickly and get the most out of your investment. To learn more, visit www.insightdirect.com and www.vazing.com.

About Motivity

Motivity is a robust and secure mobile data solution using the internet and cell phone networks to replace existing paper, fax and voice communications. It is tried, tested and trusted by field worker based organizations of all sizes across the world.

Motivity is a guaranteed, secure and auditable message delivery service, giving you peace of mind that no message will get lost, and you will always have proof of delivery from signatures and/or digital photos, even when there is no permanent signal.

Motivity is developed by Appstation Ltd, a leading internet and mobile technology specialist based in the UK since 1998, and is deployed direct to field staff anywhere in the world by remote access to their hand held devices - they stay out there with customers doing what they do best and do not waste time coming back to the office to get upgrades, support or their next job.

Contact:

Derek Gilmore

Insight Direct, Inc.

1 (617) 557-0066

dgilmore@insightdirect.com