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Technology Tips
What is the Sarbanes-Oxley (SOX) Act? Are small businesses affected
by SOX?
SOX was passed by Congress and signed into law in July 2002. It was
designed to protect investors by improving the accuracy and reliability
of company financial disclosures. Consequently, SOX imposed major changes
in corporate governance, financial reporting and auditing practices, while
creating new financial oversight functions.
SOX targets all U.S. public companies, but it also impacts small and
midsized businesses (SMBs), including those that are privately owned.
To learn more, read the following article from Entrepreneur Magazine.
How Sarbanes-Oxley
Can Benefit You
Management Tips
Looking for more ways to increase sales?
Staying a step ahead of your competition and offering your customers more
value and superior customer service always leads to more sales, this 13-point
article from smartbiz.com is worth referencing.
13 Powerful Ways To Make More Sales
Drop Us A Line!
Send us management & technology tips you find interesting. And, if
you want your company to appear in ServiceCEO® Newsletter, drop
us a line!
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Introducing Customer Showcases: First Thursday of Each Month
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Data Balance is a leading computer services
company in Clearwater, FL servicing the greater Tampa
Bay area. Data Balance offers a full range of services,
including hardware and software installation/support,
network set-up/administration and security.
Data Balance was originally using a competitor's
product, but decided to switch to ServiceCEO at the turn
of the year. During the Customer Showcase Jon Lawrence
will describe the reasons why he switched and the tangible
impacts that ServiceCEO has had on his business.
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How
Can You Join In? |
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Customers with an active Membership Plan can login
through the Member
Center just like they would for any other online
training class |
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Even if you're not yet a customer,
you're welcome too!
Complete our
Sales Contact Form and an Account Executive will
provide you login instructions for the online meeting |
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Join us online Thursday, 10/7, at
4:00 ET for the first Customer Showcase featuring Data Balance!
Last month we asked for success stories and we heard from
many of our customers, thank you. We feel the best way to
share our customer's successes is to let them speak for
themselves.
On the first Thursday of each month at 4:00 ET we will
co-host an online meeting with a customer to let them describe
how they use ServiceCEO, discuss the impact of our software
on their business and share best industry practices via
Q&A.
| Upcoming
Customer Showcases |
| October
7th, 4:00 ET |
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Jon Lawrence, President
Data
Balance
Computer Services industry |
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| November
4th, 4:00 ET |
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Fritz Thompson, President
Professional
Carpet Systems
Carpet Cleaning industry |
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| December
2nd, 4:00 ET |
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John Eggenberger, Executive Vice President
Mr.
Handyman
Handyman Services industry |
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New GPS Offering in Q1 2005 - We Want
Your Input!
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Do you need to know where your fleet
of vehicles are at all times? Would you like to have that capability
inside the Dispatch Board?
We are partnering with a leading GPS equipment
provider to launch a new GPS module within the ServiceCEO Dispatch
Board. Our partner uses GPS-based technology to track, route and
generate reports on your vehicles. Imagine at your immediate disposal,
tracking software and reporting tools necessary for even greater
efficiency, profitability and customer-focused service.
Planned for the first quarter of 2005, this
new module will allow dispatchers who have Microsoft MapPoint installed
to:
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See the current location of vehicles in the field
on MapPoint |
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Obtain valuable real-time and historical information on each
vehicle, including speed, length of time idle, mileage, stops,
driving route, etc. |
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Respond faster to customer calls |
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Reduce pages/calls to field personnel |
We would like to hear your expectations for
this exciting new technology before we begin our development efforts.
Please take a moment to complete our quick
customer survey.
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Interested in a GPS-Enabled Dispatch Board?
Take
Our
Quick Customer Survey! |
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Scheduling Assistant: Immediate
Return On Investment
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Do you want to be
proactive with your scheduling so you can minimize drive time and
increase your billable hours?
The Scheduling Assistant helps you find the
closest jobs and best employee availability before committing
to your customer's requests by making it easy to determine:
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Which jobs in the next week or month are nearest
to the customer |
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The workload for the team that day |
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The best time slot for the team and your customer |
Immediate Return On Investment:
On average, a customer with 50 jobs per week is able to accept 2-3
more jobs per week without adding more office or field staff.
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Scheduling Assistant
Introductory
Video (2 min.)
Pre-Recorded
Training Class (4 min.) |
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