Don't miss an opportunity to communicate and learn from your business peers - check out our new ServiceCEO Discussion Boards today!

Insight Direct takes pride in providing our customers with superior support and training in order to make their lives easier and their businesses more successful.

This month we have improved upon our support system by launching ServiceCEO Discussion Boards in order to build a dynamic, interactive user community.

Insight Direct's CEO, Mark Kushinsky, envisions that "as more customers take advantage of ServiceCEO's Discussion Board area it will continue to develop into a valuable tool for customers to exchange ideas and information."

Our Discussion Boards conveniently allow Membership Plan customers to receive automatic updates on new postings, as well as automatic replies to their questions. For ease of use, postings are categorized by either industry or software functionality, such as inventory tracking; scheduling, dispatching, routing; or reporting.

To participate in ServiceCEO's Discussion Boards, simply go to our Support page and then log into the Member Center

	Enter New Discussion Boards Area

What can field service businesses do to fight back soaring gas prices?

ServiceCEO customers may not be able to control gasoline prices, but they can take control of their routing and scheduling. ServiceCEO's Scheduling Assistant gives companies the ability to plan out optimal routes, cut fuel costs and increase profits by reducing the amount of drive time between jobs.

The Scheduling Assistant also offers seamless integration with Microsoft^®

MapPoint^® so that dispatchers can get a visual display of scheduled jobs. In a few simple steps the dispatcher can view all crews that match the criteria of the job, and then choose the crew that is the best fit in regards to proximity and availability.

Another useful feature is ServiceCEO's Dispatch Board, which allows customers to view all crews and jobs for the day. This feature also integrates with MapPoint and saves time by instantly providing driving directions to crews, as well as helping a lost team member find its way back to a job. By inputting the price of gasoline into MapPoint, the dispatcher can also estimate the total cost of gas per crew for the day.

With continuing spikes in today's fuel prices and mounting financial pressures on field service companies, ServiceCEO's powerful routing, scheduling, and dispatching tools could save business owners hundreds, if not thousands, of dollars.