Consulting Services Case Study
Take a look at how one of our customers utilized ServiceCEO's Consulting Services to grow their business.

	AllDura Case Study "With the help of Insight Direct’s expert consultants, our employees
	are more confident. And, ServiceCEO is exceeding our expectations and putting more money into our pockets.” - John Trussell, CEO

Does your staff deliver consistent, accurate quotes to customers? Are they effectively upselling services?

ServiceCEO's flexible software gives owners the capability to create customized scripts that guide employees through the quoting and selling process. This ensures that each team member will provide customers with the same, accurate information when it comes to quoting a job.

Company policies can also be built into these scripts to make certain that all customers are always made aware of important information and procedures.

Once a staff member completes the quoting process with a customer, he/she is instantly provided with a job quote. If the customer accepts the quote, the information can be saved as an active job in ServiceCEO. Otherwise, it is saved as an estimate for later follow-up.

Often times your Call Center team creates the very first impression with a new client. Your staff's levels of knowledge and professionalism can either instill strong consumer confidence or lose business in a hurry.