ServiceCEO April 2005 Newsletter

The ServiceCEO Referral Program

Refer a Customer to Us and We Will Add 60 Support Minutes (a $100 value) to Your Account!

Our customers continue to be our best marketing secret, simply through word-of-mouth referrals. That's why we are giving our customers an incentive through our new ServiceCEO Referral Program.

How the ServiceCEO Referral Program Works

If you refer a company to us and they purchase ServiceCEO within 30 days, we will credit your Technical Support Plan account with 60 minutes (a $100 value).

To refer a company to us, please complete the submission form below and we will contact your colleague.

Drop Us A Line!

Send us management & technology tips you find interesting. And, if you want your company to appear in ServiceCEO® Newsletter, drop us a line!

Christopher Chapman, COO, to Speak at ARCP Convention

http://www.arcp.us

The ARCP assists residential cleaning service owners and managers to build, promote, and expand their businesses.

Their mission is to provide members with the networking, knowledge, and support needed to succeed in the residential cleaning industry. The ARCP is the only international, member-based, member-operated association for residential cleaning professionals.

Insight Direct was a charter member of the ARCP and has aligned itself as a business partner in order to support the residential cleaning service industry and learn from its members. Insight Direct is also proud to be a main sponsor of The ARCP 2005 Executive Leadership Conference.

Christopher Chapman, COO of Insight Direct, is speaking at this year's Association of Residential Cleaning Professionals (ARCP) Executive Leadership Conference in San Antonio, TX on Thursday, May 12th

If you plan to attend the ARCP 2005 Executive Leadership Conference - be sure to catch Christopher's speech and drop by our booth to say hello!

ARCP will hold its first annual leadership conference this spring in San Antonio, TX from May 11 to 13, 2005. According to Perry Phillips, the Executive Director of the ARCP, the overall goal of the conference is to help cleaning service owners become savvy and successful business owners. Additionally, Phillips notes, he wants the attendees to “energize, motivate, and have fun along the way.”

To support this conference objective, Christopher Chapman will present and discuss the topic, “How Software Can Assist in Company Image, Production Capability, Financial Analysis, and Quality Assurance”. His session will be held on Thursday, May 12 from 11:15 am to 12 pm.

Every time the ARCP hosts a conference on a national level, they are inundated with questions from attendees, who are searching for ways to improve their scheduling and make more efficient use of their time. Phillips notes that there are two major concerns of cleaning service owners that come up again and again on a consistent basis. The first question is always “What kind of vacuum cleaner should I use?” and immediately following that is “What kind of software should I use?”.

Since Insight Direct’s inception in 1997, cleaning-service professionals have improved and grown their businesses with ServiceCEO’s powerful software features, such as scheduling, dispatching, tracking, performance-evaluation, payroll, customer service, billing and marketing tools. For more detailed information please visit our Maid Service industry page.

To learn more about the ARCP 2005 Executive Leadership Conference, view a full schedule, and/or register please:

Next Customer Showcase: Mac Window Systems, 5/12 at 4:00 ET

Want to see how a 35-person window installer for The Home Depot uses ServiceCEO? Mac Window Systems will also be showing how the ServiceCEO XML Import Utility automatically downloads jobs from Home Depot's website straight into ServiceCEO

Mac Window Systems is a 35-person window installer servicing thirty Home Depot stores in the greater New York-New Jersey area. Mac Window is an Authorized Installer for Home Depot At-Home Services.

Prior to using ServiceCEO and the ServiceCEO XML Import Utility, Mac Window relied on two data entry people to process the 20,000 installation jobs coming from The Home Depot via fax machine.

Today, Mac Window no longer needs data entry people because jobs are now automatically downloaded from Home Depot's website straight into ServiceCEO. This eliminates data entry problems, duplicate jobs and POs and has significantly reduced administrative time and costs.

We look forward to Mr. Molnar sharing his experiences with our software and its impact on his operations at Mac Window.

Mac Window Systems is an Authorized Installer for
Home Depot At-Home Services

Mac Window Systems'
Customer Showcase
Thursday, 5/12 at 4pm ET

Feature Highlight: Dispatching Your Field Personnel With Ease

Video Showing How to Dispatch Your Field Staff Quickly and Manage Job Changes with Ease

Dispatch Board Video

Do you have a way to see your staff and their jobs for the day on one screen? Can you quickly provide your staff with door-to-door driving directions? Can you easily move jobs from one crew to another?

The Dispatch Board helps you get a handle on your staff and jobs. One screen gives you the power to manage your day like never before.

The Dispatch Board allows your office staff to: