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Management Tips
Want to get an idea of how prospective employees
may perform on the job?
Situational interviews are a great way to see first hand how someone might
fill a key role in your company.
The situational interview takes many forms, such as asking an applicant
to deal with an angry "customer" played by one of the interviewers
or having an applicant pose a step-by-step strategy to handle a business
problem.
To learn more read this Entrepreneur Magazine article by Chris Penttila,
titled Testing
the Waters.
Technology Tips
Are you backing up your ServiceCEO database on a regular basis? Would you like to schedule an automatic backup?
It almost seems inevitable - one day your computer hard drive will fail.
But you can be prepared! You can schedule automatic updates of your ServiceCEO
database to take place so you never have to worry about losing your important
information on customers, jobs, and employees ever again.
The following solution is one of the over 200 articles available within
the new online Member Center.
Scheduling Automatic ServiceCEO Database
Backups - Solution 00000233
Newsletter Archive
If you would like to read past ServiceCEO Newsletters, they are all available
online.
Newsletter Archive
Drop Us A Line!
Send us management & technology tips you find interesting. And, if
you want your company to appear in ServiceCEO Newsletter, drop
us a line!
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ServiceCEO Replaces COIT Services' Legacy System
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ServiceCEO replaces COIT Services' legacy system
at its 100-person headquarters site and its 60 locations
servicing 500 end-users throughout North America and Europe
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COIT selects ServiceCEO after intensive 6-month review
“After a detailed six-month review of ServiceCEO, our current system and future needs, and other Field Service Management solutions available in the market, we made a careful decision to select ServiceCEO,” said Brent Jenkins, Director of Information Technology, COIT Services and original developer of the COES system.
“We have a comprehensive list of features that Insight Direct will be incorporating into ServiceCEO enabling COIT to take advantage of new growth opportunities and best practices that simply could never have been realized with our old COES system.”
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New Website and 4-Minute Product Tour Launched
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Last week we launched a brand new look
for our website and introduced a 4-minute product tour designed
to give an overview and mini-demonstration of ServiceCEO.
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New Online Member Center Launched
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Member Center Home Page

Search the Knowledge Base

Attend Online Training Classes
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The online Member Center
provides Membership
Plan customers with access to all ServiceCEO updates and upgrades
to keep your software performing its best. The Member Center allows
customers to:
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Upgrade to all current versions of ServiceCEO
at no additional cost |
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Attend Live
Online Training Classes occurring three times a day, as
many times as you would like |
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Search our Knowledge Base with hundreds of solutions to common
problems and questions |
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View your past and current support tickets |
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Submit new support tickets (Support Minutes required) |
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Call and e-mail our support engineers (Support Minutes required) |
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Watch pre-recorded training classes at any time day or night
(coming soon) |
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