|
|
Technology Tips
Transfer Files with Ease Using USB Data Storage Devices
USB Flash Memory or Pen Drives as they are often known are commonplace
in many homes and offices around the world. They enable the user to quickly
transfer data between two PCs.
USB flash memory is manufactured by SanDisk, Lexar, Integral and PQI.
USB flash drives transfer data fast with USB 1.1 working at a transfer
rate of 12mb per second and USB 2.0 at 480mb per second. Available in
sizes 32MB, 64MB, 128MB, 256MB and 512MB.
To learn more, here is a listing of products available on Amazon.com:
Amazon.com >>
USB Flash Drives
Management Tips
5 Steps to Better Ergonomics -- and Morale
Spend enough money on ergonomic chairs, keyboards and computer screens,
and you can kiss your company's repetitive-strain injuries and related
productivity losses goodbye.
Or so the conventional wisdom goes. But the conventional wisdom is only
half right. Sure, investing in the latest technology and furniture is
important. But there's more.
To learn more, read this Microsoft Small Business Center article by Christopher
Elliott, publisher of elliot.org.
Microsoft
Small Business Center >> "5 Steps to Better Ergonomics
-- and Morale"
Drop Us A Line!
Send us management & technology tips you find interesting. And, if
you want your company to appear in ServiceCEO® Newsletter, drop
us a line!
|
|
|
|
|
|
|
Four Franchisors Select ServiceCEO Bringing the Total to 37
|
|
| |
|
|
Four new franchisors partnered with
Insight Direct recently bringing the total number of franchise
organizations using ServiceCEO to 37
These new franchises join a growing list of over 300 new
independent startup companies and 500 established field
service companies that have partnered with Insight Direct
in the past twelve months.
Health
& Home Senior Care offers a wide range of nursing
and non-medical services designed to help seniors enjoy
an independent, dignified lifestyle in the comfort of their
own homes.
David Godfrey, founder, wanted to ensure he had standard
business practices in place as he started franchising. He
is configuring a ServiceCEO template database so that each
new franchise office has consistent business practices in
place before opening their doors.
MosquitoNIX
installs patent-pending mosquito abatement systems.
With 11 offices already in place using ServiceCEO and plans
to open 150 offices in the next five years, the company’s
founders, Steve Jenkins and John Stubbs, realized that ServiceCEO
would provide a strong technology backbone for their future
growth plans.
Scrubbies
Cleaning Service Ltd provides residential cleaning services.
Before he started franchising Scrubbies, Lloyd Vogan, founder,
ran the home office. He quickly realized that trying to
rely solely on QuickBooks® for unique requirements like
recurring cleaning schedules and invoicing could be managed
better with ServiceCEO and he now requires ServiceCEO for
all franchise owners.
The
Crack Team, founded in 1985, specializes in concrete
foundation repair.
Tim Church, Director of Franchising, was brought in to
begin franchising and evaluated several alternatives before
selecting ServiceCEO. Confident of his choice, ServiceCEO
has been incorporated into The Crack Team's franchise agreement
as a required purchase for each new office.
|
| |
|
|
|
|
|
Three New Additions to Our Engineering Team
|
|
We've added three new members to
our engineering team and thought we'd spotlight their talents!
Mark Stemmler, Senior Lead Developer, comes
to us from Sycamore Networks where he architected a network management
system capable of scaling to terabyte size. Mark's 15 years of software
engineering experiences include development of patented .NET application
architectures and algorithms, a $100M backbone network for Tier-I
telecommunications carriers and numerous other projects. Here at
Insight Direct, Mark will be a key contributor to product development
of ServiceCEO and our next-generation ServiceCEO.NET platform.
Andrea Barry, Quality Assurance Engineer, comes
to us from Retail Decisions where she managed the company's quality
assurance testing program, designed and implemented the product
release process, eased software development bottlenecks and substantially
increased customer satisfaction. Here at Insight Direct, Andrea
manages our internal quality assurance program and external Beta
Program.
Ella Chan, Junior DBA, comes to us from Ansin
Technology Group where she helped develop the company’s flagship
product and library of associated Crystal Reports. Here at Insight
Direct, Ella builds custom Crystal Reports for customers and extends
the ServiceCEO library of standard reports.
|
|
|
Using ServiceCEO to Turn More Estimates into Revenue
|
|
|
|
Do
you know where all your outstanding estimates can be found? Do you
recall what you quoted a customer 6 months ago? Do you want a better
way to manage estimates and turn them into revenue?
ServiceCEO allows you to actively manage your customer quotations
and turn more quotes into sales.
With ServiceCEO your office staff can:
• |
Use one area - Office Duties/Estimates - to gather
all open estimates your company has given to customers |
• |
Use the Products and Services list to ensure consistent pricing
and descriptions appear on each estimate |
• |
Assign tasks to anyone in your company so that follow-up calls
are made in a timely fashion |
|
• |
Take notes for each interaction with the customer during their
decision making process to keep track of progress made |
• |
Turn estimates into jobs with one click |
|
• |
Track the reasons why you won or lost an estimate to refine
your service offering, pricing, salesperson's performance, etc. |
• |
Management reports track individual performance by sales representative,
closing rates and other sales pipeline metrics important to
your business |
|
|
|
|
|
Four Franchisors Select ServiceCEO Bringing the Total
to 37 
