ServiceCEO January 2005 Newsletter

Management Tips

Networking with business owners to generate more sales

There's nothing wrong with networking. Business owners, no matter how busy they are, should do it everywhere, all the time. But one of the best ways to network is through "bridging," a strategy that helps you build a foundation of contacts sure to provide you with sales opportunities now and in the future.

What is bridging? It's connecting two people who have potential value to each other and having faith that, eventually, the bridge will lead back to you.

You can start the bridging process by following these steps:

To learn more, read this article from Entrepreneur Magazine.

Entrepreneur Magazine - "Bridging the Gap"

Technology Tips

Effective E-mail - Eight Mistakes To Avoid

Are you using e-mail for marketing and/or for communicating with your customers? If so, the following article can help you avoid some of the common pitfalls that some business owners might overlook when using e-mail messaging.

Common Mistakes:

To learn more, read this article by Wendy Gauntt, president of CIO Services.

"Effective E-mail - Eight Mistakes To Avoid"

Drop Us A Line!

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New Class Offerings: General Computer Q&A and Crystal Reports

Do you have general computer questions unrelated to ServiceCEO? Do you have questions about how to customize Crystal Reports^®?

Note: Customers interested in attending this class should prepare by reviewing the Crystal Reports Tutorial.

New Classes Offered for
General Computer Q&A and Crystal Reports Design

Using ServiceCEO to Close Jobs Quickly and Accurately

Video Showing How to Close Jobs Quickly and Accurately Track Costs

Completion Wizard Video

Do add-on sales sometimes not make it to your customer's invoice? Are you accounting for the full amount of time spent on a job? Should some employees get a special pay rate for difficult jobs?

The Completion Wizard answers these questions! The Completion Wizard closes out a job ticket to make sure an invoice accurately reflects what took place and the full amount owed by the customer.

The Completion Wizard allows your office staff to: