In this issue:

ServiceCEO 6.0 Available March 6th!
Feature Highlight: Take Full Control of Mobile Units
Tips: Prevent Data Loss / Advanced Billing
Promotions: Customer Success Stories

We're excited to announce that the newest version of ServiceCEO will be available Monday, March 6th. Starting then, you will have the ability to upgrade to ServiceCEO through the Member Center.

Here are some of the new and exciting features you'll get in ServiceCEO:

Vehicle Tracking and Management
This integrated GPS-based solution from Insight Direct and SageQuest allows customers to track, route and generate useful reports on your entire fleet of field service vehicles.

Find out more about ServiceCEO's vehicle tracking capabilities in the Feature Highlight below.
Available as separate purchase through SageQuest by calling 1.888.837.7243 ext. 243 or visiting www.sage-quest.com.

Marketing Campaigns
ServiceCEO 6.0 enhances marketing capabilities by replacing Marketing Codes with Campaigns - allowing customers to better track specific marketing programs, how they performed, overall costs and revenue-generating potential.

Payroll/Timecards
New and improved payroll capabilities in ServiceCEO 6.0 enable customers to generate and control their employee payroll details including time cards, work hours, pay cycles, time codes, pay checks, and much more in one centralized location.

XML Exporting
Integration with General Ledger (G/L) applications is now even easier to complete with ServiceCEO 6.0's use of Extensible Markup Language (XML) which allows customers to easily export their accounting transactions for use in their G/L database.

Posting Invoices
Customers can now control when an invoice is reflected in a customer balance via the Posted field - allowing the invoice, once posted, to be reflected in the customer's balance and all other relevant financial reports as of the correct posted date.

Project Control Panel
With ServiceCEO 6.0, all projects and visit level actions and edits can now be easily performed from one central location rather than previous multi-step project building processes.

See a video of some of the new features.
To upgrade to ServiceCEO, visit the Member Center.

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ServiceCEO Tips of the Month

Press F1 when you have ServiceCEO open to launch our online help.

Prevent Data Loss
Be sure to back up your database on a regular basis. Backing up your data, combined with regular hard drive maintenance (Defragmenting, Disk Clean up, defining regular restore points on XP computers), will help you prevent any accidental data loss due to corrupted equipment.

Note that we recommend that you back up your data on a daily or weekly basis and store your backed up data in a secure “off-site” (not on your server) location. For more information, please read the Backing Up the Database section of the online ServiceCEO Help System.

Press F1 when you have ServiceCEO open to launch our online help.

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Advanced Billing
Curious about ServiceCEO's Advanced Billing feature? Have questions about how it works? Then check out the new Advanced Billing Frequently Asked Questions (FAQ). This document lists all of the most common Advanced Billing questions and contains detailed answers to them.

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We Want to Hear About Your Success with ServiceCEO!

We have just launched a new program to collect your ServiceCEO success stories.  In our Member Center, we have added a page for you to provide some information about your business and your use of ServiceCEO.  Based on the information you provide, we will create a ServiceCEO Success Story to be added to our Hall of Fame!

Once your story is published on our site, we may contact you to put together a brief pre-recorded Showcase video to give you a chance to show everyone how you put ServiceCEO to good use.

What’s in it for you?  If you’re proud of the success of your business and think ServiceCEO helped, here’s your chance to let your peers know what you’ve accomplished.  In addition, your logo, company information and Web site URL (if available) will appear on our Web site, getting you in front of potential customers and moving your business up in the search results on popular search engines like Google and Yahoo.

We look forward to hearing from you.

To get started, log into our Member Center.

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Massachusetts Association of Plumbing and Heating Contractors Convention
March 11, 2006
Marlborough, Massachusetts

Visit Insight Direct at Booth #115.

Find out more