One of the biggest challenges faced by service companies today is the coordination between the back office, internal management systems and technicians out in the field. This coordination is critical to your success, as any miscues can result in an unproductive workforce and upset customers - directly impacting your bottom line.

Thanks to the availability of incredible technology in the form of Smart phones, PDAs and Netbooks, field service companies can overcome this hurdle. These mobile devices, combined with the right software, can give your field technicians instant access to the real-time information they need to perform their jobs at the highest level, in a timely and professional manner.

When your technicians are out in the field and use ServiceCEO Mobile to instantly access the back office, key tasks such as communication, job management, dispatching and routing take place in real-time. With ServiceCEO Mobile you can reduce non-productive hours for your field staff, increase billable hours and deliver superior customer service. 

Features
ServiceCEO Mobile
ServiceCEO Powered By Motivity
View All Jobs For Day
Yes
Yes
Track Employee Job Time
Yes
Yes
Manage Teams Of Workers
Yes
Yes
Field Access To Job Information
Yes
Yes
Update Job Status/Stage
Yes
Yes
Update Job Charges
Yes
Yes
Receive Payments
Yes
Yes
Capture Invoice Notes
Yes
Yes
Equipment Tracking History
Yes
No
Access Service Contract Details
Yes
No
Create Follow Up Job
Yes
Yes
Create New Job
Yes
Yes
Customer Signature Capture
No
Yes
Capture Job Photos
No
Yes
GPS
No
Yes
Customer Signed Job Sheet Emailing
No
Yes
Works Without Cell / Wireless Coverage
No
Yes
Devices Supported
BlackBerry
Yes
No
Iphone
Yes
No
Browser Enabled Phones
Yes
No
PDA's
Yes
Yes
Computer / Laptop / Netbook Browser
Yes
No
Requires Windows Mobile OS
Requires Windows Mobile OS
No
Yes