Industries that love ServiceCEO

Septic Tank Cleaning Software

Move your Septic Tank Cleaning service business forward with ServiceCEO's powerful business management features including running multiple day view calendars, convenient and easy job editing, real time customer relationship management, dispatch board management for easy field technicians monitoring and communications, service contract reviews and much more.

Plumbing Software

Take your Plumbing Service Business to the next level with ServiceCEO's comprehensive set of service business management tools. Update job sub-status and employee time stamping, Optimize your customer relationship feedback loop, instantly check the status of any project for details like work orders, customer feedback, equipment ordering and much more.

Security Software

Take your Security Service Business to the next level with ServiceCEO's comprehensive set of service business management tools. Update job sub-status and employee time stamping, Optimize your customer relationship feedback loop, instantly check the status of any project for details like work orders, customer feedback, equipment ordering and much more.

There is no better computer service software available to help run your Computer Service business more efficiently then ServiceCEO. Improve all aspects of your service business including comprehensive help desk call center integration, improved customer service management, and much more.

Boat Washing, Detailing and Cleaning Software

ServiceCEO will improve your Boat Washing, Detailing and Cleaning Service Business management processes with features like customer satisfaction tracking, invoicing management, audit trails, QuickBooks integration, real time customer relationship management, customer web access, complete employee management module for incentive programs, raises and career advancement opportunities and much more.

Auto Detailing Software

Move your Auto Dealership Fleet Washing service business forward with ServiceCEO's powerful business management features including running multiple day view calendars, convenient and easy job editing, real time customer relationship management, dispatch board management for easy field technicians monitoring and communications, service contract reviews and much more.

Landscaping Software

Manage all aspects of your Landscaping Service Business with ServiceCEO's complete set of features including work orders and route sheets, customer satisfaction tracking, estimates management and estimates reporting, complete customer relationship management and data storage capabilities, reduce manual data entry by back-office employees and much more.

Network Installation Service Software

Take your Network Installation Service Business to the next level with ServiceCEO's comprehensive set of service business management tools. Update job sub-status and employee time stamping, Optimize your customer relationship feedback loop, instantly check the status of any project for details like work orders, customer feedback, equipment ordering and much more.

Alarm and Security Software

Improve your Alarm and Security Service's customer relationship management with ServiceCEO's powerful service business software features including job estimate management tools, on-site estimates through detail tracking, status, notes and documents management, complete management of all aspects of your service contracts, service sales and much more.

Handyman Software

Your Handyman Service Business needs a strong business management software package. ServiceCEO offers all the functionality you need including a scheduling assistant, capacity management, multiple service locations maintenance, complete billing history, payroll and job costing capabilities, accounts receivables tracking and much more.

Company

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Company > Careers > Open Positions

Senior Quality Assurance Engineer

Job Description

The Opportunity

Insight Direct is currently searching for an experienced Quality Assurance Automation Engineer to Develop, execute and automate test plans and test cases based on functional specifications for VaZing our on-demand hosted multi-tenant web based Software as a Service (SaaS) Platform. This platform will use the latest cutting edge web technologies including AJAX, .NET 3.0 and web services.

The QA Automation Engineer is responsible for developing and executing test plans and test cases based on functional specifications, developing automated tests based on written test cases, and analyzing, documenting, and verifying system change requests (defects, enhancements, new features functionality). Collaborate with QA, Product Management, and Development staff through all stages of the development lifecycle. Review test plans, test scripts, and provide timely feedback to the QA manager and engineering team.

The position requires strong knowledge of mainstream test automation tools with hand on expertise developing Test Automation frameworks - both GUI and server-side. This position also requires an individual who is creative, team-oriented, a quick learner and driven to produce results.

Responsibilities

The QA Automation Engineer will be responsible for the methodology, analysis, design, architecture, and development of functional/regression automated testing solutions.

• Perform identification and implementation of the automation framework, environment, approach, and methodologies which will be used for automated testing.
• Design and Architect modular and reusable automated testing solutions that satisfy testing requirements.
• Develop functional/regression automated test solutions using data driven techniques.
• Design a solid automation framework where test scripts are reusable and easily maintained.
• Develop custom libraries to support automated testing solutions.
Develop detailed documentation to support the automation effort.
• Identify product defects and report them in a timely fashion

Requirements

Required Skills/Background

• Five (5) or more years directly related work experience at a QA Engineer
• Knowledge and understanding of QA processes and best practices
• Coding experience in a high-level OO programming language
• Expert skills writing test automation scripts using mainstream test automation tools.
• Functional test automation experience
• Excellent verbal and written communication skills
• Self motivated and team oriented
• Ability to adapt to changing priorities and task assignments with ease
• Extensive experience testing complex web-based and /or .NET enterprise applications
• Expertise in load and stress testing web applications
• Ability to develop SQL scripts to maintain/evaluate test data (SQL Server preferred)
• Ability to apply white/clear box techniques for effective and efficient test planning
• Ability to develop or deploy automation tools for test systems management
• Windows 2003 Server administration skills

Other Notes

About Insight Direct

Based in downtown Boston next to North Station, Insight Direct, Inc. provides business management software to the field service industry. Our Market leading Product, ServiceCEO is the field service management standard; chosen by more than 3,000 companies (10,000 users) in 15 countries, helping field service companies organize their operations, improve customer satisfaction and enhance staff performance.

Insight Direct is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, non-disqualifying physical or mental disability or any other basis covered by law. Employment decisions are based solely on qualifications, merit and business need.

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