Customer Web Access
Customers can see their upcoming services anytime from their home or office
With ServiceCEO Office Edition's Customer Web Access, let your customers add notes to future jobs or enter feedback to services they've already received. Customers can update their personal information, print invoices and statements, even cancel or skip a service if you allow it. Putting these powerful features in your customer's hands will give your company a distinct advantage.
ServiceCEO Office Edition's Customer Web Access will not only make it easier for your customers to interact with you, it will save you valuable time as well. The next time your customers call and ask when their next scheduled service is, you can tell them they can now get this information online, 24 hours a day, 7 days a week. Sure, some customers will just prefer to call, but as more and more customers get comfortable logging in, your company will receive less and less phone calls, saving you time and money.
ServiceCEO Office Edition's Customer Web Access comes standard with every version of ServiceCEO. Quickly add this feature to your Website and your customers can start accessing there information today.
|Get a sneak peak at ServiceCEO Customer Web Access.|
Benefits for your customers
- Customers can view their service history
- Customers can add notes to upcoming services
- Customers can update their personal information
- Customers can view and print statements
- Customers can cancel/skip services if you let them
- Customers can provide feedback on services they have received
Benefits for your company
- Less phone calls
- Competitive advantage over your competitors
- Direct feedback from customers
- Customer written notes can show up on work orders
- Increases overall trust and service with customers