Basic Training

New to ServiceCEO? This class will walk you through ServiceCEO's basic functionality, including customer entry, job creation, and job scheduling. A good introduction to our Field Service Management application.

Billing Q&A

This open format class enables you to get the answers to any questions you have about setting up and using the basic billing and advanced billing features of ServiceCEO.

Note: Before you attend we recommend you view the Basic and Advanced Accounting pre-recorded videos and read the Billing section of the ServiceCEO Help System.

Crystal Reports® Q&A

This class is designed for individuals who have already completed the Crystal Reports Basic Design class and are now in the process of customizing ServiceCEO reports. This is an open forum for users to present questions, issues, or concerns for discussion. Topics will include advanced Crystal Reports features as well as general assistance in determining how to find and add various ServiceCEO data elements to your reports.

Note: For additional assistance, please read the Crystal Reports Tutorial or watch the Customizing Crystal Reports video (click the "Watch Pre-Recorded Training Videos" link in the Member Center.

Data Importing Q&A

This open format class enables you to get the answers to any questions you have about importing data from another application into ServiceCEO, including use of the Data Importing Wizard (which can be used to import basic customer information, ZIP Codes, and inventory).

Note: Unfortunately due to time constraints, the class instructors cannot import your data for you during the class. In addition, before you attend we recommend you view the Data Importing pre-recorded videos and read the Importing Data section of the ServiceCEO Help System.

Implementation Training

This open format question and answer training session will answer any questions you may have as you configure your ServiceCEO database.

Note: You can prepare for this class by reading the Implementation Manual.

Inventory Q&A

This open format class enables you to get the answers to any questions you have about configuration and use of inventory management and purchasing.

Note: Before you attend we recommend you view the Inventory pre-recorded videos and read the Inventory Management section of the ServiceCEO Help System.

QuickBooks Q&A

This open format class enables you to get the answers to any questions you have about setting up and using QuickBooks integration in ServiceCEO.

Note: Before you attend we recommend you view the QuickBooks Integration pre-recorded video and read the Accounting Integration section of the ServiceCEO Help System.

Quoting, Estimating & Call Center Q&A

This open format class enables you to get the answers to any questions you have about setting up and using the quoting, estimating, and call center features of ServiceCEO. These features are designed to help you streamline data entry, handle multiple calls simultaneously, and efficiently provide quotes to your potential and future customers.

Note: Before you attend we recommend you view the Call Center pre-recorded videos and read the Call Center, Quoting Wizard, and Estimates Tab sections of the ServiceCEO Help System.

ServiceCEO Q&A

Bring any and all questions you have about ServiceCEO! This open-format training session covers practical "How do I?" questions to help customers get the most out of ServiceCEO.

StartingRIGHT Overview

Discover the secret of our most successful customers by StartingRIGHT! The StartingRIGHT class provides an introduction to the Member Center and all of its training and support resources, offers suggestions on the best ways to access technical support and get your questions answered, and walks you through the 3 Steps to Success, our training program guide.