Success Story: A-Plus Chem-Dry
Company OverviewIndustry: Carpet Cleaning
Business ChallengesA-Plus Chem-Dry was using an older software package called Camelot that was not meeting the company's business objectives. In particular, A-Plus Chem-Dry was in need of a more stable software program that could manage the company's scheduling and marketing campaigns to existing and potential clients. According to President Mark Jameson, the company also needed the ability to write custom reports and ease the administrative burden of transferring its sales information to the company's QuickBooks accounting package.Why ServiceCEO?A-Plus Chem-Dry selected Insight Direct's ServiceCEO for its proven system stability and its ability to integrate seamlessly with QuickBooks. Jameson cites Insight Direct's proven know-how and stability in the industry as well as the host of tools and training resources Insight Direct makes available to customers, as key reasons A-Plus Chem-Dry selected ServiceCEO. "With all the videos and classes that you can take, it was easy to train our CSRs on the new system," said Jameson. Key FeatureInvoice CreationAccording to Jameson, ServiceCEO has really streamlined A-Plus Chem-Dry's end-of-day procedures. Closing out jobs and creating invoices has become "a SNAP!"
Time Savings
Providing the ability to track field technicians while closing jobs and successfully integrating with QuickBooks billing system, ServiceCEO saves A-Plus Chem-Dry approximately 8 hours a day. This critical time savings enables
Jameson and his employees to focus more on growing the company.
|
Headquartered in Salina, Kansas, A-Plus Chem-Dry provides carpet and rug cleaning services to the greater central Kansas area.
"Insight Direct's expert team made transitioning from our previous software program to ServiceCEO, including importing all of our customer data, quick and painless." |
